Unlock the power of Machine Learning as a Service (MLaaS)

Unlock the power of Machine Learning as a Service (MLaaS)

Mon Feb 06 2023

The demand for data processing is growing. Companies and academics must integrate the expanding quantity of data provided by global data sources (e.g., social media and mobile applications) with the popularization of context-specific data (e.g., the Internet of Things) to extract meaningful information. Machine learning as a service (MLaaS) is increasing influence in data mining, allowing for the development of novel solutions. In this post, we will introduce the concept of Machine Learning as a Service and explain some of its most prevalent use cases to give you a sense of how you could use it to improve your business.

What is MLaaS?

What is MLaaS

Machine learning as a service (MLaaS) is a collection of cloud-based machine learning tools offered by cloud service providers. Such devices provide frameworks for artificial intelligence tasks such as machine learning model training and tuning, face recognition, speech recognition, chatbots, predictive analytics, natural language processing, data preprocessing, forecasting, and data visualization.

Machine Learning as a Service is a program licensing model in which the service provider hosts the machine learning tools, allowing many customers to access them from different devices. Businesses that employ machine learning as a service might leverage the services provided by the provider or vendor instead of developing their own. Machine learning as a service may be used to automate various operations and boost the efficiency of human-assisted workflows.

Consider software as a service (SaaS) or platform as a service (PaaS), but replace the program or platform with machine learning tools. You do not need to worry about gathering the necessary computing resources with Machine Learning as a Service because the actual computation will be conducted in the service provider's data centers.

How does MLaaS work?

MLaaS is based on a cloud platform and shares many features with SaaS solutions.  Machine Learning as a Service Supplier may offer a specific service, such as a properly calibrated machine learning model, rather than an array of tools. With Machine Learning as a Service, a single supplier handles all parts of the machine learning process, ensuring maximum efficiency. The characteristics of Machine learning as a service system will differ based on the vendor. In most cases, it will be provided with a cloud environment to organize data, train, evaluate, distribute, and monitor machine learning models.

Consider the example of a restaurant to understand how MLaaS works fully.

The owner of the restaurant wishes to increase sales by leveraging machine learning. However, the restaurant business is unlikely to have the in-house talent to apply machine learning models. As a result, they are relying on a third-party supplier that provides machine learning as a service is preferable.

 The MLaaS provider may deploy several IoT devices to gather data on attendance trends and data from the POS machine. This helps the service provider to identify better peak times, consumer preferences, and commonly purchased products.

The MLaaS provider will employ data engineers and scientists to work on the collected data. They may also provide web-based apps with a drag-and-drop interface, which the business owner may utilize without prior knowledge of machine learning.

The MLaaS provider assists in the transformation of acquired data into valuable information, allowing the business owner to make more accurate sales and marketing decisions. The information gathered may also be used to predict which combinations of products people are most likely to purchase.

Types of MLaaS

Types of mlaas

MLaaS solutions may be classified based on the services they provide. Essentially, these systems analyze massive amounts of data to uncover hidden patterns. Different types of Machine Learning as a Service are created by differences in the kind of input data, the algorithms utilized, and how the output is used. The following are the various types of Machine Learning as a Service.

Natural language processing (NLP)

Natural language processing (NLP) is a subfield of machine learning that classifies, processes, and analyzes human language. It employs powerful AI-enabled algorithms to decompose and comprehend information in the same way that a human would.

Although grammar loosely organizes human language into subject, verb, object, and so on, it still needs to be more structured. It must be mathematically deconstructed and then structured so that robots can grasp it.

NLP text analysis systems can automatically scan many text types for important information, including emails, social media, online reviews, and customer service data.

Computer vision

Computer vision is a branch of artificial intelligence (AI) that allows computers and systems to obtain meaningful information from digital images, videos, and other visual inputs—and then act or recommend on that information. If artificial intelligence allows machines to think, computer vision will enable them to see, watch, and comprehend.

Image and video analysis

Image and video analysis have advanced significantly in recent years, supported by powerful algorithms and neural networks. Deep learning as service model training is time-consuming and requires millions of datasets to detect patterns and deviations in data accurately. Most MLaaS image and video analysis algorithms have taken several years and millions of dollars to train. Yet, users may purchase them on a "pay only for what you use" basis.

Data labeling

The process of labeling unlabeled data is known as "data labeling," sometimes referred to as "data annotation" or "data tagging." Data that has been labeled is utilized for training supervised machine learning algorithms. The type of data supported by data labeling software varies.

Unfolding Novel Approaches in Machine Learning

There's a wealth of discussion surrounding the diverse spectrum of machine learning approaches, and now let's delve into an overview of a few of them:

Generative ML

Generative models like GANs, VAEs and flow-based models can synthesize realistic synthetic data. This data can augment training datasets and enhance privacy by avoiding use of actual customer data. Generative ML is also transforming multimedia content creation, drug discovery and material design through its ability to generate novel, high-quality samples.

Quantum ML

Quantum computing promises exponential speedups for certain complex tasks. Quantum ML explores the intersection of quantum algorithms and ML for tackling computationally intense problems like combinatorial optimization which arise in ML workflows like hyperparameter tuning, feature selection and model training. Quantum ML could enable training complex models on large datasets infeasible today.

Neuro-Symbolic ML

Integrating neural networks with symbolic AI techniques provides complementary strengths - pattern recognition abilities of the former and reasoning capabilities of the latter. Neuro-symbolic systems aim to achieve robust learning along with interpretability and generalization. This hybrid approach shows promise for learning from limited data while ensuring safety.

Causal ML

While ML models find correlations, causal ML aims to uncover cause-effect relationships from observational data via tools like causal graphs and counterfactual reasoning. Understanding causality can improve prediction quality, assess fairness and enable reliable extrapolation. Healthcare, social sciences and economics can benefit from causal ML.

Unfolding Novel Approaches in Machine Learning

Understanding the benefits of MLaaS platforms

MLaaS platforms equip companies with the tools needed to develop, deploy, and monitor ML algorithms, including data preprocessing, model training and evaluation, and model management and deployment. Depending on the platform, MLaaS provides teams with tools for data visualization, facial recognition, natural language processing, image and voice recognition, predictive analytics, and deep learning that help integrate machine learning into the process. Commercial or industrial helps a lot. Even small and medium-sized companies that do not have ML talent can take advantage of pre-made algorithms and technologies of a cloud vendor, which, of course, require a much lower initial investment than building ML algorithms in-house. IT teams can use solutions that include an intuitive no-code interface, pre-trained models, and ready-made AI services. They can also use MLaaS platform's code-based environments to develop custom machine learning models from scratch. Before deciding which platform is best for your business, it's best to determine what you want to achieve with machine learning.

Understanding the benefits of MLaaS platforms

Advantages of using MLaaS

MLaaS encourages small and medium businesses to use machine learning and glean actionable insights from their data. These platforms eliminate the need to have specialized and expensive infrastructure and make the application of machine learning technology more accessible, comparable and affordable. Here are some of the significant benefits of using MLaaS:

Hosted by the seller

SMBs don't need to worry about their own internal capabilities because the machine learning software is hosted by the vendor, such as cloud providers. Businesses may begin learning machine learning with MLaaS without having to set up their own servers or install software.

ML services simplify processes related to the machine learning lifecycle, such as data cleaning and preparation, data transformation, model training and tuning, and model version control.

Data management

MLaaS platforms can help you a lot in data management. MLaaS providers are usually cloud providers and provide cloud storage and convenient ways to manage data for machine learning projects. This makes it easier for data scientists to access and process data, as many of them may not have engineering expertise.

Save money

Another advantage of using MLaaS services is cost efficiency. Setting up an ML machine is definitely expensive. You need high-end hardware like advanced graphics processing units, which are expensive and consume a lot of power. With MLaaS, you pay for the hardware only when you use it.

Perform experiments without coding.

MLaaS providers offer tools for data visualization and predictive analytics and APIs for business intelligence and sentiment analysis. Some MLaaS providers offer drag-and-drop interfaces that make it easier to run machine learning experiments without coding.

Advantages of using MLaaS

Advancing MLaaS Platforms

Here are some MLaaS platforms you can consider:

Automated ML

AutoML solutions expedite model development by automating repetitive tasks like data preprocessing, model selection, hyperparameter tuning, and feature engineering. This expands accessibility for non-experts. AutoML suite must balance automation with allowing user control for transparency.

Visual Workflow Builders

Low-code ML model building interfaces reduce programming burden via drag-and-drop components for tasks like data preprocessing, training, evaluation, and deployment. Integrated ML pipelines improve reproducibility. Visual workflow builders expand ML access for non-technical domain experts.

ML Features Stores

Centralized feature stores create reusable libraries of data preprocessing and feature engineering pipelines. They provide consistent featurization for accelerated model development and training data management. ML feature stores can greatly improve model accuracy and reduce technical debt.

Advancing MLaaS Platforms

MLaaS: When to Use It

Let's assume that you are already aware of the MLaaS offerings of companies like Amazon Web Services (AWS) or Google Cloud Machine Learning Engine. In that situation, integrating their services with your current system will be simpler. MLaaS can assist with effective service management if your company employs a microservices-based architecture. Let's say you want to include machine learning into a program you're creating. In this situation, MLaaS will be a wise decision because, in most circumstances, it can be integrated utilizing APIs. If your own group is quite small and lacks ML skills, MLaaS will also be helpful. Even if they lack the requisite technology, this service can let them use machine learning and supplement their efforts. Consider aspects like time available, price, and technical skills of your team while selecting the best MLaaS service.

MLaaS: When Not to Use It

Construction of an internal infrastructure might be less expensive if there is a considerable need for training. Although data is stored and retrieved via the cloud, the development process for MLaaS solutions may be delayed if a large amount of training data is involved. If you work with really sensitive data, you might need to vet your MLaaS supplier carefully. Cloud systems undoubtedly have outstanding end-to-end security features. However, there is always a danger aspect present whenever data is moved from one location to another. Also, choosing on-premise infrastructure is preferable if you want to customize complicated ML algorithms in a number of different ways.

How does MLaaS help businesses enhance their services?

Most of the highly competitive companies are already integrating AI into their regular operations, which gives them an advantage because AI makes machine learning much easier. Companies are now able to take advantage of the critical benefits of machine learning as a service through the sophisticated cloud service offerings of the industry leaders rather than having to hire highly skilled AI developers and the high costs associated with that.

Several major cloud providers offer microservices, which are easy to set up and have huge benefits (if used properly). Machine learning algorithms could improve business operations, customer relationships and the overall business plan. However, simply studying what machine learning uncovers is unlikely to make your company a more significant rival to Amazon in terms of annual revenue. Using the data properly requires knowledge on your part. Having a plan in place to support your findings will determine the concrete impact on return on investment. Machine learning as a service provides data based on a variety of characteristics, so you need to develop a sensible strategy for using this information in the most effective way to demonstrate the benefits of this cutting-edge technology to your organization.

MLaaS comprehensive market analysis

MLaaS comprehensive market analysis

The demand for machine learning-as-a-service (MLaaS) is expected to grow significantly in the coming years. This is because machine learning uses statistical techniques to train algorithms and make predictions. This helps businesses take action by providing insightful information for data mining initiatives.

However, the development of ML solutions requires specialist skills. With the development of data science and AI, the power of ML has improved significantly, and businesses are now more aware of the potential benefits, which has increased the use of MLaaS. A pay-as-you-use business model is also being offered by enterprises, making ML solutions more readily available to customers. Many organizations have accelerated their migration to public cloud solutions as a result of the COVID-19 epidemic in order to provide flexibility to meet unforeseen spikes in customer demand for services. As a result, the need for AI services, which are now widely available from many cloud providers, has grown.

To prepare the AI and security communities to deal with real-world circumstances, major players in the sector are sponsoring competitions. For example, in July 2021, Microsoft hosted the Machine Learning Security Evasion Competition (MLSEC), which was sponsored by a number of companies. Winners of the competition received prizes for successfully evading AI-based malware and phishing scanners. ML companies have also attracted a lot of funding. One example is Inflection AI, which raised $225 million in equity funding in June 2022. Although MLaaS can provide powerful statistical analysis, it also raises certain security and privacy issues.

MLaaS vs AIaaS: What’s the difference?

Before continuing, be aware that machine learning is a subset of artificial intelligence but differs from it. Don't mix up MLaaS and AIaaS, either. Similar to MLaaS, artificial intelligence as a service (AIaaS) is a cloud-based external service. It enables users to apply artificial intelligence in a variety of ways. Then, how do they differ? While AIaaS can offer a service for any operation that has to be carried out "intelligently," it frequently offers rule-based process automation that merely imitates human behavior. Once a process depends on learning how to manage processes, it can only be referred to be an MLaaS. By simulating human behavior in this manner, AIaaS would concentrate on solving complicated problems, with the maximization of achievement probabilities as one of its key focuses. But MLaaS would work by using data to train the software in question to recognize specific patterns and, through these learnings, complete specific jobs with the highest level of accuracy. Machine learning is the newest cutting-edge technology that has limitless potential. Consider it the technical counterpart of sparkling wine because only after it meets certain requirements can it be labeled Champagne.

Read more: Machine Learning vs Deep Learning | What’s the Difference?

MLaaS companies

With the growth of machine learning technology, the number of companies that offer machine learning as a service with a variety of learning tools for every data analysis need will increase day by day. We will continue to introduce some examples of the top MLaaS companies:

Monkey Learn

The company offers a powerful MLaaS platform with a set of text analytics tools to get data-driven insights from all kinds of text such as documents, email, social media sites, online surveys, customer support data, and across the web.

The company is fully scalable for managing large volumes of data to produce results with techniques such as topic analysis, sentiment analysis, text mining, and more.

With this platform, you can combine all your analytics to work seamlessly together to take you from data collection to stunning analysis and visualization in a simple and easy user interface.

Tensor Flow

This platform is a free open-source library for building machine learning models that were originally created for internal use at Google but later made available to the public. It offers flexibility in terms of machine learning tasks by focusing on building deep neural networks.

IBM Watson

The platform offers proven cross-industry compatibility and the ability to build at scale on any cloud.

Watson speech to text is the industry standard for converting spoken language to text in real-time and Watson language translator is one of the best text translation tools in the market.

Watson Studio is great for data preparation and analysis for any business, and its classification makes it easier to build advanced MLaaS and analytics models.

Apache Mahout

The Apache Software Foundation, which attempts to create open-source implementations of machine learning techniques, includes this business. Mathematicians, statisticians, and data scientists can use the distributed linear algebra framework to design their own algorithms and build machine learning frameworks.


Microsoft Azure Stream Analytics provides real-time text processing for large data sets with pre-trained models and custom-built analytics that integrate directly into existing systems.

It is a fast, flexible, and scalable platform that can be configured with custom code with end-to-end analytics.

MLaaS companies

Amazon ML

If you are looking for an automated solution, this platform is the right choice for you. The Amazon platform is suitable for sensitive operations and can load data from various sources and perform data pre-processing operations automatically. With visualization tools, you can create a model that generates predictions for your application without generating code or managing infrastructure. Prediction capacities are limited to binary classification, multi-class classification, and regression. However this platform does not support any unsupervised learning method and you have to select a target variable to label it in a training set. This platform selects the learning method completely automatically after reviewing the provided data.

Google Cloud AutoML

This platform provides a graphical user interface for users to upload their datasets to the cloud, train custom models, and deploy them to their websites or applications via a REST API. This platform helps developers with limited knowledge and expertise in machine learning to train high-quality models specific to business needs. The services of this platform include image and video processing, natural language processing and translation engine. Supported methods include classification, regression, and recommendation.

Ethical Considerations and Risks when Using MLaaS

While MLaaS offers immense possibilities, it also raises ethical questions and risks that organizations should carefully evaluate:

  • Data Privacy: MLaaS providers have access to potentially sensitive data. Ensure proper data governance protocols are in place.

  • Biased Models: Models can perpetuate harmful biases if not properly validated. Scrutinize providers' transparency and bias testing.

  • Inscrutable Models: Complex models like deep nets can behave unpredictably. Favor providers with explainability tools.

  • Security: Cloud-based access creates cyber risks. Evaluate provider security track records and safeguards.

  • Overreliance: Blind trust in models without human oversight can lead to mistakes and abuse. Maintain human review.

  • Job Loss: Automating roles like analysts via MLaaS could displace workers. Plan workforce transitions responsibly.

Organizations must audit and monitor MLaaS vendors to ensure ethical AI practices are upheld. Developing a strong model of governance and oversight is imperative.

Ethical Considerations and Risks when Using MLaaS

Trends and Innovations in MLaaS

MLaaS is a dynamic space witnessing exciting innovation trends:

  • Automated Machine Learning: AutoML solutions automate rote tasks, opening ML to non-experts.

  • Multimodal Models: Combining data like text, images, speech, and biometrics for more accurate predictions.

  • Edge-based Deployments: Using MLaaS capabilities on edge devices like mobiles and IoT.

  • Vertical-focused Models: Specialized solutions for key industries like healthcare and manufacturing.

  • Embedded Finance: ML for automated financial services via companies not offering core banking.

  • Natural Language Interfaces: Conversational interfaces to ML through voice and text.

  • Reinforcement Learning: ML systems that optimize decisions and behavior based on environmental feedback.

  • Generative AI: ML models that create original content like images, audio, and text.

  • Meta-Learning: Systems that learn how to learn, quickly adapting to new tasks and datasets.

  • Sustainability: ML applied to combat climate change, reduce waste, and optimize renewables.

These trends point to an exciting future where MLaaS unlocks AI's potential across spheres of life. But there remain risks if not thoughtfully guided by ethics and vision.

The future of Mlaas

Machine learning is an emerging technology widely used by several well-known organizations, such as Facebook, Uber, and Google. These businesses use machine learning to better understand their clients' desires by analyzing data and generating intuitive insight. Machine learning has enhanced the earnings of many companies, and this innovation will continue to evolve.

According to the predictions, the global machine-learning market will grow from $7.3 billion in 2020 to $30.6 billion in 2024. This suggests that the machine-learning demand will increase by 43% yearly. It is not easy to train machine models from the beginning, and MLaaS assists in overcoming this challenge. You don't have to start from scratch since machine learning as a service automates many of the steps necessary to train and manage a machine.

Assume you are not using Machine Learning as a Service. Machine learning models that have been trained are installed on your company's servers. Machine Learning as a Service facilitates machine learning models' training, management, and deployment. It enables the use of machine learning techniques. It makes selecting datasets and models to train the Machine easier.


Most frequent questions and answers

What does MLaaS stand for? 

MLaaS is an abbreviation for “Machine Learning as a Service.” It refers to cloud-based platforms and APIs that provide tools and infrastructure for developers to construct, train, and deploy machine learning models without worrying about the underlying infrastructure. 

How does MLaaS work? 

MLaaS platforms mainly provide a web-based interface or API via which developers can upload data, develop and train machine learning models, and deploy them to production settings. The platform manages the core infrastructure, such as data storage, processing resources, and scalability, while developers construct and fine-tune the models. 

What are the benefits of using MLaaS? 

MLaaS offers several benefits, including reduced development time and costs, increased scalability, and easier deployment and maintenance of machine learning models. It also allows developers to leverage pre-built models and libraries, accelerating development and reducing the need for specialized skills. 

What are some popular MLaaS platforms? 

Some popular MLaaS platforms include Google Cloud AI Platform, Amazon SageMaker, Microsoft Azure Machine Learning, IBM Watson Studio, and Hugging Face. 

What are the limitations of MLaaS? 

MLaaS platforms can be limited in flexibility and customization compared to building machine learning models from scratch. Additionally, they may need to be more suitable for highly specialized or complex use cases that require extensive customization or specialized hardware. Lastly, MLaaS platforms may incur additional costs, such as cloud computing fees and API usage charges. 

What are some everyday use cases for MLaaS? 

MLaaS can be used for various applications, including natural language processing, image and video analysis, fraud detection, predictive maintenance, and personalized recommendations. It benefits organizations that want to leverage machine learning but need more resources or expertise to build and maintain their infrastructure.

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